Effective Date: 1st of May 2026
Website: nour.express

1. Introduction

At nour.express, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

2. Information We Collect

a. Personal Information

We may collect the following details when you interact with our website:

• Full name
• Email address
• Phone number (including WhatsApp)
• Shipping and billing address
• Payment details (processed securely via third-party providers)

b. Non-Personal Information

• IP address
• Browser type and device information
• Pages visited and time spent on the website

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you 
• Improve our website and services
• Send promotional offers (only if you opt in)
• Prevent fraud and enhance security

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Shipping and logistics partners
• Payment processing providers
• IT and website service providers

All third parties are required to keep your information secure and confidential.

5. Cookies

Our website uses cookies to:

• Enhance your browsing experience
• Remember your preferences
• Analyze website traffic

You can disable cookies in your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Opt out of marketing communications

To exercise your rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: info@nour.express
• Phone/WhatsApp: +8613044292044
• Address: apM Times International Fashion Mall, Liwan District, Guangzhou, China