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Effective date: 23 August 2026
At Nour Express, we aim to provide clear and reliable delivery information for every order.
We ship to Lebanon and selected international destinations.
If your country is not available at checkout, please contact us before placing an order at info@nour.express or WhatsApp +86 13044292044.
Orders are normally processed after payment is confirmed. Processing times may vary depending on product availability, order volume, public holidays, and verification requirements.
Free standard shipping is available for orders delivered to Lebanon.
For deliveries outside Lebanon, the available shipping options and applicable delivery charges are shown at checkout before you place your order. Shipping costs may vary by destination, order size, weight, and carrier service.
Orders to Lebanon are generally shipped by sea and have an estimated delivery time of 45–60 days after dispatch.
Delivery times for other destinations vary according to the shipping method and destination. Any available estimate will be shown at checkout or provided by our support team.
All delivery times are estimates, not guarantees. Delays may occur because of customs clearance, carrier operations, weather, public holidays, or other circumstances outside our control.
Where tracking is available, we will provide tracking information after your order has been dispatched. Please allow a few days for the carrier’s tracking system to update.
For deliveries outside Lebanon, customers are responsible for any import duties, taxes, customs-clearance charges, or other fees imposed by the destination country, unless otherwise stated at checkout.
Please ensure that your delivery address, phone number, and email address are complete and accurate before placing your order. Nour Express is not responsible for delays, failed deliveries, or additional charges caused by incomplete or incorrect customer information.
If your order is significantly delayed, please contact us and we will investigate with the carrier.
If an order is returned because it was refused, uncollected, or could not be delivered due to an incorrect address, the customer may be responsible for return and re-delivery costs.
For shipping questions or order support, contact:
Nour Express Limited
Hong Kong Registration No.: 76408854
Email: info@nour.express
Phone / WhatsApp: +86 13044292044
Operating address: apM Times International Fashion Mall, Liwan District, Guangzhou, China
At Nour Express, we offer a growing selection of carefully chosen products, making online shopping simple, convenient, and enjoyable.
