Effective Date: 1st of May 2026
Website: nour.express

1. Introduction

Welcome to nour.express. These Terms & Conditions govern your use of our website and services, including purchases made online or in our physical store. By accessing or using our website, you agree to comply with these terms.

2. About Us

nour.express is a footwear and accessories retailer offering wholesale and retail services both online and through our physical store located at apM Mall, Guangzhou, China.

3. Eligibility

To use this website, you must:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete information when placing orders

4. Products & Pricing

  • All products are subject to availability
  • We reserve the right to modify prices at any time without notice
  • We strive to display product colors and images accurately, but slight variations may occur

5. Orders & Payments

  • Orders are confirmed only after successful payment
  • We reserve the right to cancel or refuse any order for any reason (e.g., stock issues, pricing errors)
  • Accepted payment methods will be listed on the website

6. Shipping & Delivery

  • Delivery times may vary depending on location
  • nour.express is not responsible for delays caused by shipping carriers or customs
  • Customers are responsible for providing correct shipping information

7. Returns & Refunds

Please refer to our Return Policy page for detailed information.

  • Returns are accepted under specified conditions
  • Items must be unused and in original packaging

8. Intellectual Property

All content on this website (logos, images, text, designs) is the property of nour.express and may not be used, copied, or reproduced without permission.

9. Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages
  • Losses resulting from misuse of our products
  • Website interruptions or technical issues

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, disrupt, or damage the website
  • Provide false or misleading information

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

13. Governing Law

These Terms are governed by the laws of China, where our business is registered.

14. Contact Information

For any questions regarding these Terms, please contact us:

  • Email: support@nour.express
  • Phone/WhatsApp:+8613044292044
  • Address: apM Garment City, Guangzhou, China
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